Shipping policy
SHIPPING AND DELIVERY
At The Humble Gains, we aim to get your order to you as quickly and safely as possible..
DELIVERY:
We Currently offer Free UK delivery on all orders, where stated on our website.
Estimated delivery time and any available delivery options are shown at checkout before you complete your purchase.
Delivery times are estimates and may vary depending on your location, courier services and circumstances outside our reasonable control.
ORDER PROCESSING
Orders are processed and dispatched as quickly as possible.
Once your order has been dispatched you will receive a confirmation email with tracking information where tracking is available.
Please make sure your delivery address and contact details are correct when placing your order. we cannot be responsible for delays caused by incorrect or incomplete delivery information provided by the customer.
DELIVERY DELAYS
Although we work with our delivery partners to ensure orders arrive within the estimated timeframe, occasional delays can occur.
If your order is delayed, please contact us and we will do our best to assist you and provide any available tracking information.
Nothing in this policy affects your statutory consumer rights.
LOST OR DAMAGED ORDERS
If your order arrives damaged, please contact us as soon as possible with your order number and photographs of the damage.
If your order appears to have been lost in transit, please contact us so that we can investigate this with the delivery provider.
We will work with you to resolve delivery issues in accordance with your statutory consumer rights.
IMPORTANT
Delivery times are estimates and are not guaranteed unless a specific guaranteed delivery service has been agreed.
Nothing in this Shipping & Delivery Policy limits or excludes any rights you have under applicable consumer law.
If you have any questions about delivery, please contact us through our Contact page.